Edition Comparison

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Standard

Pro

Enterprise

General Features

ExtensionsUnlimitedUnlimitedUnlimited
Number of Simultaneous Calls Supported> 1,024> 1,024> 1,024
Call Loggingcheck-04-wfcheck-04-wfcheck-04-wf
Call Forward on Busy or No Answercheck-04-wfcheck-04-wfcheck-04-wf
Call Routing by DIDcheck-04-wfcheck-04-wfcheck-04-wf
Auto Attendant / Digital Receptionistcheck-04-wfcheck-04-wfcheck-04-wf
Voicemail/ Music on Holdcheck-04-wfcheck-04-wfcheck-04-wf
Central Phonebookcheck-04-wfcheck-04-wfcheck-04-wf
Call Transfercheck-04-wfcheck-04-wfcheck-04-wf
MWI – Message Waiting Indicatorcheck-04-wfcheck-04-wfcheck-04-wf
Ring Extension & Mobile Simultaneouslycheck-04-wfcheck-04-wfcheck-04-wf
Automatic Pickup on Busycheck-04-wfcheck-04-wfcheck-04-wf
Supports SIP Trunks/ Gatewayscheck-04-wfcheck-04-wfcheck-04-wf
Sennheiser Headset Integrationcheck-04-wfcheck-04-wfcheck-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)check-04-wfcheck-04-wfcheck-04-wf
G729 Codec Supportcheck-04-wfcheck-04-wfcheck-04-wf
Busy Lamp Field (BLF)check-04-wfcheck-04-wfcheck-04-wf
Call Reportingcheck-04-wfcheck-04-wfcheck-04-wf
Call Parking / Pickupcheck-04-wfcheck-04-wfcheck-04-wf
Call Queuingcheck-04-wfcheck-04-wfcheck-04-wf
Call Recordingcheck-04-wfcheck-04-wfcheck-04-wf
Intercom/ Pagingcheck-04-wfcheck-04-wfcheck-04-wf
Call Recordings Managementcheck-04-wfcheck-04-wfcheck-04-wf
Custom SMTP Server3CX SMTPcheck-04-wfcheck-04-wf
Custom FQDN3CX FQDNcheck-04-wfcheck-04-wf
Configure BLF’s from the Clientscheck-04-wfcheck-04-wf
Hot deskingcheck-04-wfcheck-04-wf

Management and Scalability

Web-based Management Consolecheck-04-wfcheck-04-wfcheck-04-wf
Automated Provisioning of Devicescheck-04-wfcheck-04-wfcheck-04-wf
Real Time Web-based System Statuscheck-04-wfcheck-04-wfcheck-04-wf
Integrated Web Servercheck-04-wfcheck-04-wfcheck-04-wf
Easy Backup and Restorecheck-04-wfcheck-04-wfcheck-04-wf
SBC to Configure Remote Extensionscheck-04-wfcheck-04-wfcheck-04-wf
VMware / Hyper-V Compatibilitycheck-04-wfcheck-04-wfcheck-04-wf
Scheduled Backupcheck-04-wfcheck-04-wfcheck-04-wf
Connect Remote 3CX PBX Systems (Bridges)check-04-wfcheck-04-wfcheck-04-wf
Scheduled Restorecheck-04-wfcheck-04-wf
Inbuilt Fail Over Functionalitycheck-04-wfcheck-04-wf
Standby Licencecheck-04-wf

Unified Communications

See the Presence of Your Colleaguescheck-04-wfcheck-04-wfcheck-04-wf
Receive Voice Mail via Emailcheck-04-wfcheck-04-wfcheck-04-wf
Advanced Forwarding Rulescheck-04-wfcheck-04-wfcheck-04-wf
Setting Up Conference Callscheck-04-wfcheck-04-wfcheck-04-wf
Click2Call Extensioncheck-04-wfcheck-04-wfcheck-04-wf
Receive Faxes via Email as PDFcheck-04-wfcheck-04-wfcheck-04-wf
Integrated Fax Servercheck-04-wfcheck-04-wfcheck-04-wf
View Presence of Remote Officescheck-04-wfcheck-04-wf

Call Center / Contact Center

Call Flow Designercheck-04-wfcheck-04-wf
Advanced Queue Strategiescheck-04-wfcheck-04-wf
Advanced Call Reportingcheck-04-wfcheck-04-wf
Real Time Queue Statisticscheck-04-wfcheck-04-wf
Queue Reportscheck-04-wfcheck-04-wf
Barge In / Listen In / Whispercheck-04-wfcheck-04-wf
Query Customer Name Based on Caller IDcheck-04-wfcheck-04-wf
Ability to Use 3CX Clients APIcheck-04-wfcheck-04-wf
Link Company Directory with LDAP / ODBCcheck-04-wfcheck-04-wf
Sync Phonebook with Microsoft Exchangecheck-04-wfcheck-04-wf
Real Time Queue Monitoringcheck-04-wfcheck-04-wf
Wallboardcheck-04-wfcheck-04-wf
Switchboard Queue Manager Viewcheck-04-wfcheck-04-wf
Call Recordings Searchcheck-04-wfcheck-04-wf
Supervisor can Log Agents In/Outcheck-04-wfcheck-04-wf
Supports External Agentscheck-04-wfcheck-04-wf
Callback if queue fullcheck-04-wfcheck-04-wf
CRM Integration / Scripting Interfacecheck-04-wfcheck-04-wf
SLA alerting/reportingcheck-04-wfcheck-04-wf

Mobility

Android Clientcheck-04-wfcheck-04-wfcheck-04-wf
iOS Clientcheck-04-wfcheck-04-wfcheck-04-wf
Windows Clientcheck-04-wfcheck-04-wfcheck-04-wf
Mac Clientcheck-04-wfcheck-04-wfcheck-04-wf
Web clientcheck-04-wfcheck-04-wfcheck-04-wf
Manage the 3CX Client from within the Consolecheck-04-wfcheck-04-wfcheck-04-wf
Includes 3CX Tunnel to Avoid NAT Problemscheck-04-wfcheck-04-wfcheck-04-wf

IP Phone Management

Automatic Plug & Play Phone Provisioningcheck-04-wfcheck-04-wfcheck-04-wf
Manage IP Phones Network Wide from Consolecheck-04-wfcheck-04-wfcheck-04-wf
Restart Phones Remotelycheck-04-wfcheck-04-wfcheck-04-wf
Update & Manage Firmware Network Widecheck-04-wfcheck-04-wfcheck-04-wf
Supports Popular SIP Phonescheck-04-wfcheck-04-wfcheck-04-wf

Application Integration

Office 365 (address book only)check-04-wfcheck-04-wfcheck-04-wf
Microsoft Outlookcheck-04-wfcheck-04-wfcheck-04-wf
TAPIcheck-04-wfcheck-04-wf
Office 365check-04-wfcheck-04-wf
Salesforcecheck-04-wfcheck-04-wf
Microsoft Dynamicscheck-04-wfcheck-04-wf
Microsoft Exchange 2013 / LDAP / ODBCcheck-04-wfcheck-04-wf
Google Contactscheck-04-wfcheck-04-wf
Exactcheck-04-wfcheck-04-wf
Zendeskcheck-04-wfcheck-04-wf
Freshdeskcheck-04-wfcheck-04-wf
act!check-04-wfcheck-04-wf
Datevcheck-04-wfcheck-04-wf
Hotel Modulecheck-04-wfcheck-04-wf
Fidelio Certifiedcheck-04-wfcheck-04-wf
Mitel Compatiblecheck-04-wfcheck-04-wf
Multiline TAPIcheck-04-wfcheck-04-wf

Web Conferencing

Plugin Free – WebRTCcheck-04-wfcheck-04-wfcheck-04-wf
One-click conferencecheck-04-wfcheck-04-wfcheck-04-wf
Meeting Recordingcheck-04-wfcheck-04-wfcheck-04-wf
Remote Control / Assistancecheck-04-wfcheck-04-wfcheck-04-wf
Screen Sharingcheck-04-wfcheck-04-wfcheck-04-wf
Unlimited Userscheck-04-wfcheck-04-wfcheck-04-wf
Participants Included25100250